Official Data Protection Documents

Ojol77 Privacy Policy – Player Personal Data Protection

Your privacy is not merely a priority — it is a core commitment of ojol77. This policy transparently explains how we handle your personal data, the rights you hold, and the security measures we take to protect your information every day.

Updated: January 2026  ·  Compliant with the Personal Data Protection Act 2010 (PDPA)
256-bit
SSL Encryption
PDPA
Full Compliance
Your data will never be sold, rented, or shared with third parties for marketing purposes without your consent.

Important Note: This Privacy Policy applies to all users of the ojol77 platform, including website visitors, registered members, and active players. By using our platform, you agree to the data collection and usage practices described in this policy. Please read it in full carefully.

1ojol77 Privacy Introduction and Commitment

Ojol77 understands that your personal data is a trust placed in our hands. We do not take this responsibility lightly. This Privacy Policy was crafted not merely to fulfill legal requirements, but because we genuinely believe every player deserves to know exactly what happens with their information.

As an online gaming platform operating for players in Malaysia, ojol77 fully complies with the Personal Data Protection Act 2010 (PDPA) Malaysia. This means we only collect the data that is necessary, store it securely, and do not use it beyond the scope for which you have given consent.

This policy explains who we are, what data we collect, why we need it, how we protect it, and what rights you have over that data. If you have any questions after reading this policy, our privacy team is always ready to help.

2Types of Personal Data We Collect

Ojol77 collects your personal data through several means — directly when you register and use the platform, automatically through tracking technologies, and in certain cases, from trusted third parties for identity verification purposes.

Data Category Examples of Information How Collected
Identity Information Full name, date of birth, MyKad number Account Registration / KYC
Contact Information Email address, phone number, residential address Account Registration
Financial Information Bank name, account number, transaction records Deposits and withdrawals
Usage Data Gaming history, login records, platform activity Automatically during use
Technical Data IP address, device type, web browser, operating system Automatically via cookies
Verification Documents MyKad copy, passport, utility bill KYC Process

We never collect irrelevant or excessive data. Every data category listed above has a clear and legitimate purpose in the operation of the ojol77 platform. For players undergoing the Identity Verification (KYC) process, submitted documents are stored with full encryption and are only accessible by specifically authorised personnel.

3How We Use Your Personal Data

Ojol77 uses your personal data solely for legitimate and necessary purposes in order to deliver the best service to you. We never use your data for purposes to which you have not given consent.

  • Account Management: Creating, verifying, and managing your account on the ojol77 platform, including a secure login process.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions related to your account accurately and securely.
  • Identity Verification (KYC): Complying with anti-money laundering (AML) legal requirements and platform licensing obligations.
  • Customer Support: Resolving enquiries, complaints, and assistance requests you submit to our team.
  • Platform Security: Detecting and preventing fraud, hacking, collusion, and any activity that violates our terms of use.
  • Service Improvement: Analysing usage patterns in aggregate and anonymised form to improve the overall user experience.
  • Platform Communications: Sending important account notifications, security updates, and relevant promotional information (with your consent).

Ojol77 will not use your data to build psychological profiles, sell your information to advertisers, or make automated decisions that negatively affect you without human intervention.

4Data Sharing with Third Parties

Ojol77 does not sell, rent, or trade your personal data to any third party for commercial purposes. However, there are limited situations where we need to share your data with certain parties to enable the platform to operate smoothly and securely.

  • Payment Providers: Transaction information that must be shared with payment gateways, banks, and digital wallet providers to process your deposits and withdrawals.
  • Game Providers: Minimum game session data required by game software providers to operate games fairly and securely.
  • KYC Services: Identity information shared with audited and trusted third-party identity verification service providers.
  • Enforcement Agency: Where required by Malaysian law, we will comply with court orders or lawful requests from relevant authorities.
  • Cloud Services: Cloud server infrastructure providers that store your data in a protected and integrated environment.

All third parties we work with are bound by strict data protection agreements. They are only permitted to use your data for the specific purposes defined in those agreements and may not use it for any other purpose.

In the event of a company merger, acquisition, or asset sale, your personal data may be transferred as part of those assets. In such situations, we will notify you in advance via email or a prominent notice on the platform.

5Your Data Security and Protection

Protecting your personal data is the top technical and organisational priority at ojol77. We continuously invest in security infrastructure to ensure your data remains safe from both internal and external threats.

  • 256-bit SSL Encryption: All data transmitted between your device and ojol77's servers is protected by industry-grade encryption — the same standard used by the world's leading banks.
  • Encryption of Data at Rest: Data stored in our databases, including KYC documents and financial information, is encrypted using AES-256 standards.
  • Strict Access Controls: Only staff granted specific authorisation who have undergone background checks may access sensitive data, and every access is logged for audit purposes.
  • 24/7 Monitoring: Our threat detection system operates around the clock to identify any suspicious activity or unauthorized access attempts.
  • Regular Security Testing: Penetration testing and security audits are conducted regularly by independent security experts.
  • Two-Factor Authentication (2FA): Players are encouraged and able to activate 2FA for an additional layer of protection on their account.

While ojol77 takes all reasonable security measures, no system can guarantee 100% absolute security. In the event of a data breach affecting you, we will notify you within 72 hours of becoming aware of the incident.

6Cookies and Tracking Technologies

Ojol77 uses cookies and similar tracking technologies to enhance your user experience, maintain login session security, and understand how players interact with our platform. The use of cookies is industry standard and helps us deliver a better service.

  • Necessary Cookies (Essential Cookies): Required for core platform functions such as login authentication, session security, and language preferences. These cookies cannot be disabled.
  • Performance Cookies: Collecting anonymous information about how you use the platform to help us identify and resolve performance issues.
  • Functional Cookies: Storing your preferences such as display settings and game choices so you do not need to reconfigure them every time you log in.
  • Analytics Cookies: Used internally to understand aggregate usage patterns for product improvement purposes.

You can manage cookie settings through your web browser at any time. Disabling certain cookies may affect the functionality of some parts of the platform, but will not prevent you from accessing core content.

7Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data we hold about you. ojol77 fully respects these rights and provides straightforward mechanisms for you to exercise them.

Right of Access

You have the right to obtain a copy of the personal data we hold about you. Access requests will be processed within 14 working days.

Right to Rectification

If your data is inaccurate or outdated, you may request a correction through your account settings or by contacting our support team.

Right to Erasure

You may request the deletion of your personal data, subject to legal retention requirements and active contractual obligations.

Right to Object to Processing

You may object to the use of your data for direct marketing purposes at any time by submitting a request to our privacy team.

Right to Data Portability

You may request a copy of your data in a machine-readable format (such as JSON or CSV) for transfer to another service if needed.

To exercise any of the above rights, contact our privacy team via email at [email protected]. We will verify your identity before processing any request to protect your account security.

8Data Retention and Deletion

Ojol77 does not retain your personal data longer than necessary. Retention periods are determined based on the type of data, the purpose of collection, and applicable legal requirements.

  • Active Account Data: Retained for the duration your account is active plus a 5-year period following account closure for legal compliance purposes.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian financial and tax legal requirements.
  • KYC Documents: Retained for 5 years after the business relationship ends, as required by AML regulations.
  • Support Communication Logs: Retained for 2 years for service quality and dispute resolution purposes.
  • Cookie Data: Session cookies are deleted when you close your browser; persistent cookies expire after a set period, typically between 30 days and 1 year.

Upon expiry of the retention period, your personal data will be permanently deleted or anonymized in a manner that prevents re-identification. This process is carried out automatically by our system according to a set schedule.

9Changes to This Privacy Policy

Ojol77 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or platform service improvements.

Whenever we make significant changes to this policy, we will notify you through one of the following methods:

  • A clear notice on the ojol77 platform homepage at least 14 days before any changes take effect.
  • Email notifications sent to the email address registered to your account.
  • An in-account notification upon your next login.

The "Updated" date at the top of this policy will always reflect the date of the latest version. Your continued use of the ojol77 platform after changes take effect constitutes your acceptance of the latest version of this Privacy Policy.

10Contact Our Privacy Team

If you have any enquiries, concerns, or complaints regarding how ojol77 handles your personal data, we welcome you to contact us directly. We are committed to responding to all privacy enquiries within 3 business days.

  • Privacy Email: [email protected] (please state "Privacy Inquiry" in the subject line)
  • Live Chat: Available 24/7 via the chat icon at the bottom-right corner of the platform
  • Communication Language: Bahasa Melayu and English

If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP) or the relevant regulatory body in your jurisdiction.

For your protection, any request relating to privacy rights (access, correction, deletion) requires identity verification beforehand. Please be prepared to provide the necessary verification details when contacting us.

Why Players Trust ojol77 with Their Data

Six key features that make ojol77's privacy protection among the best in Malaysia

Bank-Grade Encryption

Every bit of data you send and receive on the ojol77 platform is protected by 256-bit SSL encryption — the same security technology used by Malaysia's top banking institutions to safeguard multi-million ringgit transactions.

Full PDPA Compliance

Ojol77 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This is not merely a legal obligation — it is a testament to our commitment to the privacy rights of every player who trusts our platform.

Secure and Private KYC

Your identity verification documents are processed and stored with AES-256 encryption. Access to KYC documents is strictly restricted to authorised personnel only, and every access is recorded in a comprehensive audit log.

No Data Sales to Third Parties

Ojol77 has never and will never sell, rent, or trade your personal data to any advertiser or third-party marketing company. Your data belongs to you — it is not our business commodity.

Full Control in Your Hands

Through your account settings, you can manage your communication preferences, update your personal information, and request data deletion at any time. Your privacy rights do not depend on complicated forms or lengthy processes.

Fast 72-Hour Response

In the event of any security incident affecting your data, ojol77 is committed to notifying you within 72 hours. We also respond to all privacy-related inquiries within 3 business days, without exception.

Your Data is Safe. Your Wins are Safe.

Register your ojol77 account with confidence — your privacy is protected, your transactions are secure, and your wins will arrive right on time.

256-bit SSL  ·  PDPA 2010 Compliant  ·  For players aged 18 and above

Bahasa Melayu